News

Fly for free? Web glitch sells tickets for practically nothing

Fly for free? Web glitch sells tickets for practically nothing

United Airlines' planes are seen at the Newark Liberty International Airport in New Jersey, July 2, 2013. Photo: Reuters/REUTERS/Eduardo Munoz

By Lisa Maria Garza

(Reuters) – An unknown number of United Airlines customers purchased U.S. flight tickets for practically nothing for a short period on Thursday when the company’s website displayed some fares at zero but there’s no guarantee anyone will be able to use the tickets.

“One of our filings today contained an error which resulted in certain fares displaying as zero,” United Airlines spokeswoman Jennifer Dohm said in an email. “We have corrected this error.”

The airline said it temporarily shut down its website and stopped booking flights through its phone center for approximately two hours before resuming operations after the error was fixed.

Miscellaneous airport fees may have resulted in some passengers paying a nominal cost for the tickets. United was still debating if it will honor the fares purchased or if customers are out of luck.

“We are in the process of evaluating this and as always we will do what is appropriate,” Dohm said.

Recent Headlines

in Entertainment

Woman convicted of stalking ‘Orange is the New Black’ star

tarynmanning

Jeanine Heller, who has been stalking the actress for months, has been sentenced to 45 days behind bars.

in Sports

Brady fighting cold, not worried about health for Super Bowl

Fresh
New England Patriots quarterback Tom Brady listens to a question during a news conference Wednesday, Jan. 28, 2015, in Chandler, Ariz. The Patriots play the Seattle Seahawks in NFL football Super Bowl XLIX Sunday, Feb. 1, in Phoenix.

Tom Brady is dealing with a cold four days before the Super Bowl but says he'll be OK.

in Entertainment

More clues point to an all-girl ‘Ghostbusters’

kristenwiig

Director Paul Feig has teased fans with his latest "Ghostbusters" casting coup.

in Entertainment

Star-studded cast bringing back ‘Wet Hot American Summer’

25-overlay9

Bradley Cooper, Elizabeth Banks, and Paul Rudd will officially reprise their roles from the 2001 cult comedy.

in Entertainment, Sports

Chocolate maker trolls Patriots with ‘deflated football’ candy

sarrischocolate

The chocolate football with a big dent in its side is good enough to (ch)eat!

Bellingham Traffic